Terms of service

Last updated 3 November 2026

These terms apply when you order from Milaf Restaurant through this website or the Milaf app. By placing an order you agree to them.

Orders

• An order is confirmed when the restaurant accepts it in the app. We may decline an order, for example when an item has run out or the address is outside our delivery area; if you paid online, the money is refunded in full.
• Prices, offers and delivery fees are shown before you place the order and are what you pay. GST is shown on the bill where it applies.
• Delivery and preparation times are estimates. We do our best to keep them.
• Please give a correct address, map pin and phone number. The rider asks for the 4-digit code shown in your app when handing over the food.

Payment

• Pay online (UPI, cards, netbanking through Razorpay) or on delivery (cash or UPI), where offered.
• Cash on delivery may be limited by order value. Repeated refusals of cash orders may lead to ordering being switched off for the account.

Food

Veg / non-veg marks and descriptions are given in good faith. If you have an allergy, call us before ordering: our kitchen handles nuts, dairy, gluten, egg, meat and fish.

Accounts

Keep your sign-in code private. We may block accounts used for fraud or abuse.

Liability

Our liability for any order is limited to the amount paid for that order, except where the law does not allow such a limit.

Disputes

These terms are governed by the laws of India. Please contact us first; we try to resolve every issue quickly.

Contact

Questions about an order, a refund or your data? We are happy to help.

• Business: Milaf Restaurant
• Address: see the app
• Phone: see the app
• Email: see the app
• WhatsApp: message us

For an order already placed, keep your order number (for example M261103-012) ready: it is on the order screen and on your bill.